Welcome to Geek Week - Your Premier Destination for Electronics, IT Services & Computer Repair

Nov 9, 2023

Understanding IRCTC Transaction Failed and How to Resolve It

At Geek Week, we are committed to delivering the best in electronics, IT services, and computer repair. As a leading provider in these fields, we understand the challenges customers face with online transactions, particularly when it comes to booking train tickets through IRCTC (Indian Railway Catering and Tourism Corporation). In this article, we will provide you with detailed insights into resolving the common issue of 'IRCTC transaction failed' and guide you on the necessary steps to overcome this problem effectively.

What is IRCTC and Why Do Transaction Failures Occur?

Before we dive into the solutions, let's first understand what IRCTC is and why transaction failures occur. IRCTC is the official online portal for Indian Railways, enabling users to book train tickets, check seat availability, and manage their reservations conveniently. Unfortunately, due to various technical, network, or payment gateway issues, users often encounter transaction failures during the booking process.

Identifying the Causes of IRCTC Transaction Failures

To effectively overcome the 'IRCTC Transaction Failed' error, it is crucial to identify the potential causes behind it. Here are some common reasons that may lead to transaction failures:

  • Slow Internet Connection: A weak or slow internet connection can interrupt the booking process and result in transaction failures. Ensure you have a stable and reliable connection before making any transaction.
  • Timeout or Session Expiry: IRCTC has specific time limits within which users need to complete the booking process. If the session expires or user inactivity exceeds the allowed time, the transaction may fail. Stay attentive and complete the booking promptly.
  • Payment Gateway Issues: Faulty payment gateways or bank server problems can often lead to transaction failures. It's essential to ensure that the payment portal is functioning correctly and the bank servers are operational.
  • Invalid or Insufficient Payment Details: Incorrectly entered or insufficient payment information can cause transaction failures. Double-check your payment details and ensure they are valid and up-to-date.
  • High Server Load: During peak booking periods, IRCTC servers may experience high traffic load, leading to transaction failures. Try booking during non-peak hours to avoid server congestion.

Resolving the 'IRCTC Transaction Failed' Issue

Now that we have identified the potential causes, let's explore the effective solutions to overcome the 'IRCTC Transaction Failed' error:

1. Check and Strengthen Your Internet Connection

Before initiating any transaction on IRCTC, ensure you have a stable and high-speed internet connection. Consider switching to a reliable broadband connection or connect to a network with better signal strength. Avoid using shared or public networks as they may affect the transaction process.

2. Be Aware of the Booking Time Limit

IRCTC provides a specific time frame to complete the booking process. To avoid transaction failures due to timeout or session expiry, keep track of the time and complete the booking promptly. If needed, plan your journey details in advance to save time during the booking process.

3. Verify Payment Gateway Compatibility

Prior to initiating the payment, ensure that the payment gateway you are using is compatible with IRCTC. Check for any known issues or updates regarding the payment gateway, and if possible, use a trusted and reliable gateway to minimize the chances of transaction failures.

4. Double-Check Your Payment Details

Invalid or insufficient payment details often lead to transaction failures. Ensure that you enter the correct and updated payment information, including card number, CVV, and expiry date. Verifying the details before clicking 'Submit' can help prevent unnecessary failures.

5. Optimal Booking Time

Peak hours on IRCTC, especially during ticket availability opening, can result in high server loads and transaction errors. To avoid such issues, consider booking during non-peak hours, typically late at night or early in the morning.

6. Try Alternative Payment Methods

If you have consistently faced transaction failures using a particular payment method, consider using an alternative payment option. IRCTC supports various modes of payment, including credit cards, debit cards, net banking, and digital wallets. Explore these options to find the one that works best for you.

7. Contact IRCTC Customer Support

If despite following the above steps you continue to face 'IRCTC Transaction Failed' errors, it is recommended to reach out to the official IRCTC customer support. They have dedicated teams to assist users with transaction-related issues and can provide specific solutions based on your case.


Booking train tickets through IRCTC brings ease and convenience to travelers, but transaction failures can be frustrating. By understanding the causes behind 'IRCTC Transaction Failed' errors and following the effective solutions mentioned above, you can minimize the chances of encountering such issues. At Geek Week, we aim to provide you with comprehensive information and solutions to enhance your digital experience. For any additional information or assistance with electronics, IT services, or computer repairs, feel free to explore our website or reach out to our expert team. Happy traveling!